Our Guarantee
At cialiscomprar.com we make specific, verifiable commitments — not generic promises. This page details exactly what we guarantee and how we deliver on each aspect of your shopping experience.
1. Product Quality Guarantee
✅ All products manufactured by certified laboratories
All generics available at cialiscomprar.com are manufactured by laboratories holding:
- WHO Good Manufacturing Practice (GMP) certification — the international quality standard for pharmaceutical manufacturing
- US FDA facility approval — the same standards required of medications sold in the United States
- Demonstrated bioequivalence with original branded medications (Viagra®, Cialis®, Levitra®, Priligy®) — same active ingredient, same dose, same bioavailability
Principal manufacturers in our catalogue include: Ajanta Pharma (Kamagra), Centurion Laboratories (Cenforce), Fortune Healthcare (Fildena, Tadalista) and Sunrise Remedies (Super P-Force).
2. Delivery Guarantee
✅ Free reshipment if your order doesn't arrive — full refund if reshipment also fails
Guaranteed timelines
- Mainland Spain: 4–7 business days
- Balearic / Canary Islands: 5–9 business days
- Ceuta / Melilla: 7–12 business days
If the order doesn't arrive
1st free reshipment once non-delivery is confirmed.
If the reshipment also fails to arrive: full refund to original payment method.
If the order arrives damaged
Free reshipment of affected products. You only need to send us a photograph of the damaged packaging or product.
For full details of the reshipment and refund policy, see our Refund Policy.
3. Complete Discretion Guarantee
✅ Five layers of discretion with every order
- Neutral packaging: plain boxes or envelopes with no logos, no corporate colours, nothing that identifies the contents
- Discreet sender: the sender name on the package does not identify any pharmacy or type of product
- Discreet invoice: the shipping document does not show the medication name — only a generic shipment description
- Discreet bank charge: the charge on your card or bank account does not identify the pharmacy or type of product
- No mandatory registration: you can order as a guest without creating an account or leaving any identifiable history
4. Payment Security Guarantee
✅ Your payment data is protected at all times
- 256-bit SSL encryption on all transactions — the same standard used by banks
- No storage of full card numbers — payment data is processed directly through PCI-DSS certified gateways
- Anti-fraud protection — real-time verification system to detect suspicious transactions
- No subscriptions or recurring charges — each order is a single, explicit transaction
5. Verified Medical Information Guarantee
✅ Every product page reviewed by a registered urologist
All medical content on this site — mechanisms of action, dosage, contraindications, interactions — is reviewed by:
Dr. Carlos Méndez Ruiz — Urologist, Registration No. 03-45678, Official College of Physicians of Alicante. Specialist in erectile dysfunction and PDE5 inhibitor pharmacology with over 16 years of clinical experience. Member of the Spanish Association of Urology (AEU).
This means that when you read about the 48-hour window between tadalafil and nitrates, or the serotonin syndrome warning with dapoxetine, that information has been clinically verified by a specialist — not copied from another website.
6. Privacy Guarantee
✅ Your personal data protected in accordance with GDPR
- We do not sell or transfer your data to third parties for commercial or marketing purposes
- No commercial communications without your explicit consent
- Minimum necessary data: we only collect name, address and email — strictly what is needed to manage and deliver your order
- Right to erasure: you can request deletion of your data at any time through our contact page
- GDPR compliance: data processing in accordance with Regulation (EU) 2016/679
See our full Privacy Policy for all details.
7. Customer Service Guarantee
✅ Response guaranteed within a maximum of 2 business days
Our team responds to all queries about orders, shipments, payments and incidents within a maximum of 2 business days of receiving your message. You can contact us at any time through our contact form.
Guarantee Summary
| Guarantee | Specific commitment |
|---|---|
| Product quality | WHO-GMP and/or FDA certified manufacturers. Generics bioequivalent to originals |
| Delivery | Free reshipment if order doesn't arrive. Full refund if reshipment also fails |
| Discretion | Neutral packaging, neutral sender, invoice and bank charge without product identification |
| Payment | 256-bit SSL, no card storage, PCI-DSS gateways |
| Medical content | Reviewed by Dr. Carlos Méndez Ruiz, Urologist Registration No. 03-45678 |
| Privacy | No data sale, no marketing without consent, GDPR compliant |
| Customer service | Response within maximum 2 business days |
Have a question about our guarantees or a specific order? Contact us through the contact form — we are here to help.





